Have a talanted staff but missing a network engineer, a storage engineer, a security enginer? Can't let your desktop support personnel go on vacation because, "who will be here when something goes wrong"?. Most small and medium size companies have talented staff but lack the resources to fill every need in the ever expanding requirements of a modern IT organization. As with our managed service agreements, we provide monitoring and support that is integrated into your team. This gives your staff the ability to utilize our tools to maintain and manage the systems within their expertise while we provide engineering staff that allows you to utilize technologies that are beyond the capabilities of your IT organization. A combination of service and support that blends the benefits of both Managed Services with Internal IT.

Enterprise IT for Everyone

At the core of any good Managed Services is the relationship between the customer and service provider. Traditional MSP agreements provide the services without “sharing” or co-managing. As with any Managed Services agreement, Fireteam uses monitoring tools for proactive and responsive analysis, inventories, management and maintenance. And we make those tools available to our CoMITS partners, along with all alerts and appropriate support.